TaleSnap Help Center

Support

Updated August 4, 2026

Contact us for account, purchase, playback, or technical assistance.

Email support

support@talesnap.app

Include your account email, device model, operating-system version, TaleSnap version, and a clear description of the issue. For purchase issues, include the store order number. Never send a password, verification code, or full payment-card number.

Account and data requests

For account or personal-data deletion, follow the instructions on the account deletion page.